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Activating Office on a new laptop - exceeded max activations - Microsoft Community |
Your office plus product key has been activated the maximum - Microsoft Community.
The wizard provides one or more telephone numbers appropriate for your selection. Call the Activation Center. The customer service representative asks you for your installation ID displayed on your screen and other relevant information. After your installation ID is verified, you receive a confirmation ID. This will usually complete successfully and activate the software.
Please provide it to them immediately. Step 3 : Confirmation ID This will be provided by the support to you that you need to enter from boxes A to H to proceed with the activation. You may click on Next after entering the ID to complete the activation. Try to find out exactly what the problem is and ask about further appeals process.
I think there is something wrong with your installation of Windows and the inability to activate Office is a symptom of that problem and not the actual problem. Office activation issues are sometimes caused by problems with the software protection platform, as the same platform is used for Windows 7 and Office Is there a possibility that your Windows installation has a hack or crack installed?
If so, this could be also affecting Office. I like this idea, but a I have already told them the real facts, so wouldn't it sound like I'm lying now? Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. Now, for the last two weeks, I have been trying to activate it, but all in vain. Whenever I try to activate it via Internet, I get the following error message and activation fails : "An unspecified error has occurred.
Your request cannot be processed at this time. NOTE: you can find links to the specific activation instruction for Office or Windows in hyperlinks at the bottom of the article. Do a phone activation. Explain the problem to them. Except on weekends. Telephone activation might take longer than activation through the Internet. You should be at your computer when you call, and you should have your software Product Key available.
The wizard provides one or more telephone numbers appropriate for your selection. Call the Activation Center. The customer service representative asks you for your installation ID displayed on your screen and other relevant information. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? I think that IO did, because there was a recovery partition on the drive and I wanted to remove it.
There is something that I could try, but haven't. I have several of these Ds that I have rehabilitated and could try installing Office one another one.
Since this is a 3 user license, I should be able to install and activate 3 copies. I've got at least 2 more notebooks that don't have Office installed. At the least, I could see if I get the same activation error. In reply to WillGiles's post on September 8, Windows 7 Pro was installed from a disk and the updates were manually installed from Microsoft downloads.
I don't recall the details, but WIndows update would hang and did not automatically install the updates. As far as I am aware, Windows 7 is up to date and Windows update is working properly now. Validate Now: You can confirm that your software is genuine now I don't know if this link is still working. There are 3 possible causes, 4 possible fixes: First confirm that you are not making a simple typing error.
Verify that you have the correct key and retype it. I called customer support and was quickly connected to a representative. I was not able to understand her English and eventually I was transferred to a different representative. I was able to understand him and gave him my product key from the box. I should have studied the phonetic alphabet before trying to give him the number since it is quite difficult to understand the spoken letters of the product key.
I think that I understand the gist of his explanation, but I had some difficulty understanding him and my call was eventually dropped by my cell phone carrier. We apologize for this inconvenience. We are currently fixing this bug in our Office products.
Please also note that this issue impacts Office non-subscribers only—those who purchased the product as a one-time purchase. Again, we apologize for this issue. We are working to get this resolved quickly and will update this thread once the fix is available. This will usually complete successfully and activate the software. Step 1 : Select your location, this will display the appropriate phone numbers.
Please provide it to them immediately.
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